Paralegal News: Embracing Discomfort, Upset Clients & Chatbots

Every month, every week, even every day new content surfaces with helpful tips and tricks to support growth in your paralegal career. You’re busy taking care of the demanding tasks of organizing a case, chasing down transcripts, and scheduling important events to ensure the outcome your client deserves.  Finding the time in your busy day to stay current on news and legal insights is daunting.

You honestly just don’t have time.

So, we’re here to help you. Every month, we’ll compile some of our favorite articles to help guide you to be a better, more informed paralegal.

Read on.

Eight Ways Shy Lawyers Can Find Mentors

I struggled, particularly early on in my legal career, to connect with the colleagues and mentors all lawyers need to know to advance and succeed in their career. Through trial and error, I learned how to find the right ones to connect with who could mentor me, either formally or informally. To my delight, there are many ways to find mentorship and help from fellow lawyers, whether you are new to the practice of law or a seasoned practitioner. The questions never end. Thanks for the tips, Suzanne Deliscar.

To Build Your Personal Brand, You Must First Embrace Discomfort

After six years, I became a good enough lawyer — competent, reliable, hardworking. It was at that point that I got the entrepreneurial bug and decided to leave and join my wife in her fledgling graphic design business. I was excited about our new adventure together, but I was also scared. Great insights, Jay Harrington.

Dealing With an Upset Client

It’s almost a certainty that, at some point, every lawyer will have an unhappy client. In his seminal research on loyalty, business strategist Frederick Reichheld concluded that simply satisfying clients is not enough to retain them. Helpful article, Sally J. Schmidt.

The Promise and Peril Chatbots Pose for the Legal Industry

Alexa and Siri are examples of personal assistants or chatbots. They are cool and useful, but until recently, they were the only game in town and built as closed systems, where only Apple and Amazon engineers had the tools to create dialogs and functionality. Interesting thoughts, Tom Martin.

5 Tips for Faster Bar Exam Essays

Change what you do, and you can finish the essays and your tasks on the Multistate Performance Test (MPT) or the California Performance Test (PT), perhaps even with time to spare. Helpful tips, Mary Campbell Gallager.

Thought Leadership Marketing: Five Benefits for Firms

Today your potential clients are online — researching firms, looking for legal advice, reading reviews, and making decisions long before they actually talk with a lawyer. It’s critical for you to be there, too, creating opportunities to open up a dialog. Great article, Lee Frederiksen.