Deliver records to the people who need them.
Getting a record to a requester shouldn't mean phone tag and manual hand-offs. TRX makes access and delivery a self-service workflow.
Access and distribution is how a court delivers records and transcripts to the people entitled to them. TRX handles it through a self-service request portal backed by secure, browser-based access to the record.
Why getting the record out is harder than it should be.
Manual hand-offs and follow-ups
Status updates, clarifications, and delivery eat the day when none of it is automated.
Access without a clear trail
Sharing the record safely means controlling who can reach what — and being able to show it later.
Re-keying the same details
The same request information, entered again every time, is necessary work done the slow way.
Self-service in, secure access out.
A portal requesters drive themselves
Request Central captures and tracks each request, so people get status without calling the clerk's office.
Secure, audited access to the record
Asgard provides browser-based access with role-based controls and an audit trail over the record.
One workflow, end to end
Request, fulfillment, payment, and delivery live in one place instead of across systems.
Access and Distribution: common questions
- How does TRX handle record access and distribution?
- Through a self-service request portal (Request Central) backed by secure, browser-based access to the record (Asgard), so requests, fulfillment, payment, and delivery live in one workflow.
- Can people track their own requests?
- Yes. Requesters submit and track their own requests, so they get status without calling the clerk's office.
- Is access to the record controlled and logged?
- Yes. Access is role-based with an audit trail, so the court controls who can reach what and can show it later.
A transcript that arrives on time is an appeal heard on time. We measure our work in days returned to the people waiting on the system. That is access to justice, made concrete.