Turn a stalled transcript queue into finished transcripts.
Demand for transcripts has outgrown the pool of reporters. TRX changes how the work gets done — so the backlog shrinks without adding headcount.
Clearing a transcript backlog means producing certified transcripts faster than new requests arrive. TRX does it by drafting the record with speech-to-text and keeping a certified reporter in control, while automating the request workflow around it.
Why the backlog keeps growing.
Demand outpaces staffing
Requests keep climbing while the number of reporters stays flat. Working harder isn't a strategy; working differently is.
Every transcript starts from scratch
Producing a certified transcript from a blank page is slow, expert work — and the queue rarely shrinks.
Tracking the queue by hand
When requests live in spreadsheets and inboxes, the tracking itself becomes part of the workload.
Draft faster, certify with confidence, automate the queue.
Speech-to-text does the first pass
TranscriptionPro turns a recording into a working draft in minutes, so reporters review instead of retype.
A reporter stays in control
Human-in-the-loop certification means the record is fast to produce and still trustworthy.
The request workflow runs itself
Request Central routes, timestamps, and tracks every request in one queue, so staff manage exceptions, not data entry.
Clearing Transcript Backlog: common questions
- How does TRX help clear a transcript backlog?
- TRX speeds production with speech-to-text that drafts the record in minutes, keeps a certified reporter in control of the final transcript, and automates the request queue with Request Central — so the backlog shrinks without adding staff.
- Do court reporters still certify the transcripts?
- Yes. The draft is a starting point; a certified court reporter reviews and certifies every transcript, so faster turnaround never costs accuracy.
- Do we need to hire more staff to catch up?
- No. The point is to change how the work gets done rather than add headcount — reporters review instead of retype, and the workflow handles the tracking.
A transcript that arrives on time is an appeal heard on time. We measure our work in days returned to the people waiting on the system. That is access to justice, made concrete.