Contact TRX
Let’s talk.
Are you a court exploring TheRecordXchange®? We’re here for presentations, account questions, and general inquiries. Request a presentation, or reach the right team below.
Reach the right team
Sales & demos
Schedule a live presentation tailored to your court.
sales@trxchange.com1-800-406-1290 ext. 101Customer support
Active court accounts — questions, issues, and technical help.
support@trxchange.com480-885-5858Mailing address
1600 W. Broadway Rd, Suite 350 Tempe, AZ 85282
Support hours
Mon–Fri, 8:00 a.m. – 5:00 p.m. MST
Customer support
Send us a message
This form goes straight to our support team. Use it for questions, issues, or technical help with an active court account.
Fields marked * are required.
Who we work with
Built for everyone in the courthouse
Common questions
How quickly will I hear back?
Sales and general inquiries receive a reply within one business day. Support requests from active courts are answered within four business hours during support hours.
Do you work with our recording system?
Yes. TRX is browser-based and vendor-agnostic — it works with any recording system your court already runs. We confirm compatibility during your presentation.
Is my information kept private?
Everything you send is handled under our SOC 2 Type II controls. We use your details only to respond to your inquiry and never share them with third parties.
Can you present to our full court team?
We tailor each presentation to your court — administrators, judges, clerks, court reporters, and IT or AOC staff are all welcome. Tell us who’ll attend and we’ll shape the agenda.